Business Applications

Overview of
Business Applications

It is mandatory to adapt IT applications and processes for optimum performance without compromising quality or effectiveness as operational needs keep on evolving in an agile and flexible organization. Our application development and support solutions help customers reduce lifecycle management costs, increase agility and innovation, and attain faster time-to-market.

In today’s demanding business environment which prioritizes flexibility, speed, and efficiency, a robust Mobile strategy is critical. We help you achieve these qualities in your Mobile strategy by providing you Mobile App design, development, testing and management services and solutions.

Our Offerings on Business Applications

Do you need a custom, native iOS, Android or Windows app? Prefer a cross-platform responsive web app? Require a secure backend? If you want it, we can build it. Where others struggle, we thrive.

Mobile App Development

We offer cost – effective and efficient mobility solutions for startups and enterprises.

Help Desk Solutions

Complaint Management Software for your business.

Mobile App Development

Today’s business climate relies on mobile and web-based collaboration more than ever. The agile company needs its employees to stay connected through web and mobile workflows. At iCyberPro, we’ve been doing this for businesses large and small for our customers. Whether embarking on a new businesses solution or trying to revive a failing project, we can help.
Our award-winning Web Development and Mobile Solutions team can help with back-end-as-a-service, secure cross-platform development, and company process adoption. We bring your web and mobile innovation to life. Let’s solve your business problems together.

Help Desk Solutions

Our helpdesk solution is a simple, easy-to-use, multi-user web-based customer support platform. Be it an incident, problem, request or event, you can manage them all, prioritize, assign to engineer, escalate and monitor SLA.

Our Helpdesk solution offers the following features:

  • Web portal for customers to allow Customers to raise Support ticket or chat with your support agents
  • iOS and Android Mobile App for customers and Support Agents with push notification & alerts.
  • Ticket assignment/ Ticket activity log/ Ticket status
  • Automatic email notification
  • Time/Event triggered automation
  • Workflow Setup/ Collaboration